WHAT’S THE BEST WAY TO WASH THE MICROFIBER CLOTH?

All towels can be washed by hand with warm water. If you use a washing machine, do not mix with other clothes as they might colour. Towels can be washed and re-used over 400 times.

MOST FREQUENTLY ASKED QUESTIONS

WHY DOES THE MICROFIBER TOWEL LEAVING LINT ON MY SCREEN?

Sometimes the microfiber cloth may contain lint which will be visible when you have cleaned the screen. If that happens, please use a lint roller on the microfiber towel to remove all unnecessary lint and dirt. Then try cleaning the screen again this usually helps alleviate the problem.

 

HOW DO I REMOVE STREAKS ON MY SCREEN?

Once you have cleaned your screen, please use the dry side of the towel to remove additional streaks.

Why is Ecomoist one of the most recommended screen cleaners?

We think the reasons are the following:
1.) High-quality, natural, biodegradable, and eco-friendly products.
2.) Made in the UK. We control our supply line from A-Z to ensure the quality of our products and support the British economy. (yeah it cost more to make but totally worth it)
3.) Good prices.
4.) Our products allow you to safely clean, protect, and preserve all OLED, LED, LCD, Plasma displays. It’s made with special formulas to be anti-static, alcohol, and ammonia-free.
5.) Awesome customer service. Our 100% guaranteed satisfaction gives our clients the confidence to shop and return if not satisfied.

Can I use Ecomoist screen cleaner on 4K HD TV screens?

Yes!
We receive a lot of great feedback from customers who use Ecomoist screen cleaner to clean their 4K TV screens.

Can I use Ecomoist screen cleaner on 3D screens?

Yes!
We receive a lot of great feedback from customers who use Ecomoist screen cleaner to clean their 3D screens.

Is the cleaner anti-bacterial?

The liquid is designed to not harm any microorganisms, but the towel is designed to remove bacteria and dirt.

Is this product anti-static?

Yes!
And very easy to use.

What's the best way to wash the microfiber cloths?

All towels can be washed by hand with warm water. If you use a washing machine, do not mix with other clothes as they might colour. Towels can be washed and re-used over 400 times.

Can I use the screen cleaner on a matte screen as well as a glossy screen?

Yes!
You can use the screen cleaner on all kinds of screens without any problems.

Can I use the screen cleaner on my laptop mousepad and keyboards?

Yes!
You can use the screen cleaner to clean your keyboard and mouse as well. For tougher stains on other electronic devices, we recommend the use of our keyboard cleaner, because they often accumulate tougher stains and grease marks.

Shoud I spray it on cloth or screen?

We Highly recommend spraying it on Microfiber first. Why?
Unfortunately, some of our customers have reported their monitor crash failure and Stargate after direct spray on Retina Monitors!
Please make sure the device is turned off and the screen is cooled down. Simply spray a little Ecomoist Screen Cleaner on the towel and wipe gently. Use the dry side of the towel to remove additional streaks.

Can I use the screen cleaner on LED TVs?

Yes!
It can be used on LED screens.

Can I use the screen cleaner on a MacBook Pro with Retina display?

Yes! of Course!
Works very well. Just please turn off your monitor and make sure is cooled down before use.

How do I clean the screen?

Please make sure that the device is turned off and you have allowed the screen to totally cool off.
The MacBook Pro Retina display is unfortunately very sensitive to cleaning when the display is hot and might cause Staingate if not cleaned while cooled down. Read more about Staingate on our website.

Is this product acetone free?

Yes!
All our natural cleaners are free from acetone and other harsh chemicals.

Is this ok for old TVs as well?

Yes!
You can clean old TV screens perfectly as well.

Does the screen cleaner work on DVD's?

The screen cleaner has been designed to clean surfaces like aluminium and plastic. It works on CD and DVD’s as well, but we recommend our vinyl cleaner, as it provides a protecting layer to keep the Vinyl’s, CD’s and DVD’s more resistant to dirt.

Is the packaging eco-friendly?

Yes!
We source our packing from the sustainable manufacturer in the UK, who are all trying to minimise their carbon footprint and use Eco-friendly materials.

Are your products tested on animal?

No!
We are against animal testing and animal cruelty. All the chemicals we use are also against animal testing and animal cruelty.

How do I remove streaks on my screen?

Once you have cleaned your screen, please use the dry side of the towel to remove additional streaks.

Why does the microfiber towel leave lint on my screen?

Sometimes the microfiber cloth may contain lint which will be visible when you have cleaned the screen. If that happens, please use a lint roller on the microfiber towel to remove all unnecessary lint and dirt. Then try again cleaning the screen. This usually helps.

FILL IN “CONTACT US” FORM

You can send us your questions and feedback with our Contact Form

FAQ DIDN’T SOLVE YOUR PROBLEM?

Here are several ways to contact us

ONLINE CHAT

You can chat with support online team.

Just click on the icon on the bottom right of the screen. We are here 😉

SEND EMAIL TO US

Please send your email to support@ecomoist.co.uk